Customer Service Plan

Ethernet services version- 49

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Below is a list of products that are discontinued and no longer available for new orders. You can find information relating to these products by clicking on the links below.

•          Wholesale End to End Ethernet Services (WEES)
•          Backhaul Network Services (BNS)
•          CCTV Access
•         Openreach Network Backhaul Services (ONBS)
•         TDM Access Bearer
•         EAD Enable

Repair Process for Discontinued Products

Below is a list of discontinued  products on where we still provide a repair service. Full details of the repair service can be found in Section 9 of this document.

·         Wholesale Extension Services (WES) & Wholesale End to End Ethernet Services (WEES)

·         Backhaul Network Services (BNS)

·         Openreach Network Backhaul Services (ONBS)

·         TDM Access Bearer