See our latest updates

 

Everything you need to know about changes and developments to our products and services.

  • Industry Engagement

Have your say

Our industry groups set the telecommunications industry's direction - and we'd love you to get involved.

Find out more 

 

All


  • briefings
  • EIP comms
  • Notifications
  • System notifications

All updates

NGA2032/19

31-12-2019
Update: Modem Compliance Testing (MCT) change of formwize addresses

December 2019

GEN112/19

23-12-2019
Service Delivery Transformation Update

GEN113/19

23-12-2019
GEA, LLU, PIA Price Review

ETH091/19

23-12-2019
Launch of Street Access 1Gbps

NGA035/19

23-12-2019
SOGEA New Line Provide with Managed Install Special Offer

NGA034/19

23-12-2019
SOGEA contract change and launch update

GEN111/19

20-12-2019
Update: Contact channels in Gurugram affected by the Delhi protests

GEN110/19

19-12-2019
Contact channels in Gurugram affected by the Delhi protests

NGA2031/19

16-12-2019
Modem Compliance Testing (MCT) Change of Formwize Address

NGA033/19

17-12-2019
Modem Compliance Testing (MCT) Change of Formwize Address

GEN107/19

16-12-2019
Changes to High Impact Provision Of Service (HIPOS) escalation route

GEN108/19

16-12-2019
Changes to Gfast escalation routes

GEN106/19

16-12-2019
Changes to Line Isolations Units escalation route

GEN109/19

16-12-2019
Changes to Named engineer escalation route

ETH090/19

16-12-2019
KCI Performance measure

WLR013/19

16-12-2019
Urgent essential maintenance outage of the billing system

GEN103/19

09-12-2019
Notification of Product Stop Sells for the Salisbury and Mildenhall Trials

GEN104/19

09-12-2019
Notification of Salisbury and Mildenhall trials start date

ETH089/19

09-12-2019
KCI Performance measure

GEN102/19

06-12-2019
Impacts to our Customer Service team

© British Telecommunications Limited 2026