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Everything you need to know about changes and developments to our products and services.

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All updates

GEN034/20

22-05-2020
Planned Engineering Work and Incident Notifications

GEN033/20

19-05-2020
Updated EMP Plus release dates

PIA013/20

18-05-2020
Changes to the PIA Product

NGA015/20

15-05-2020
SOGEA New Line Provide with installation at Premises discounted rate during COVID-19 period

NGA014/20

13-05-2020
Weekend Working Extension

PIA012/20

06-05-2020
Changes to the PIA Product

GEN031/20

05-05-2020
Notice of GBBU User Guide version update

PIA011/20

04-05-2020
Changes to the PIA product

ETH019/20

04-05-2020
Ethernet Access Direct Reach and Mainlink investigation

ETH018/20

30-04-2020
Openreach TDM Access End of Service Notification

GEN028/20

29-04-2020
Emergency Welfare Echat Trial

NGA2012/20

28-04-2020
Notice of FTTP Transition Discount Removal

GEN026/20

23-04-2020
WLR Withdrawal Industry Working Group: A More Focused Session on Vulnerable End Customers

PIA010/20

21-04-2020
PIA Ancillary Items Product Launches and Withdrawals

WLR003/20

21-04-2020
Notice of scheduled outage of billing system for May 2020

ETH015/20

15-04-2020
Improved CP Perception Survey

PIA008/20

14-04-2020
PIA Changes to the PIA Product

GEN022/20

09-04-2020
Openreach ebXML/B2B Gateway Server Certificate Renewal

GEN021/20

08-04-2020
Escalations Trial Change to Acceptance Criteria