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Everything you need to know about changes and developments to our products and services.

  • Industry Engagement

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  • EIP comms
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All updates

GEN051/20

10-07-2020
Current CSM desk performance

NGA2016/20

10-07-2020
Current CSM desk performance

GEN050/20

09-07-2020
Transitioning Copper Services to All IP working group: A More Focused Session on Stop Sell

GEN049/20

09-07-2020
Invitation to the Transitioning Copper Services to All IP working group

PIA015/20

09-07-2020
Publication of Updated PIA Ancillary Documents

GEN048/20

08-07-2020
Service Delivery transformation update

GEN047/20

07-07-2020
Publication of repair best practice guides

ETH026/20

03-07-2020
ADVA NTE Briefing Number 2

GEN044/20

01-07-2020
Direct end customer contact proof of concept

GEN043/20

01-07-2020
Review of Local Loop Unbundling (LLU) Ancillaries Prices

NGA020/20

01-07-2020
Implementation of appointing changes

GEN042/20

29-06-2020
Notification of product stop sells in an additional 117 FTTP upgrade exchanges

PIA014/20

29-06-2020
Changes to the PIA Product

GEN040/20

25-06-2020
Data improvements to the eMLC dialogue service

GEN041/20

25-06-2020
New Circuit fault scheduling self-serve updates

NGA01620

21-06-2020
SOGEA New Line Provide with installation at premises discounted rate - UPDATE following Ofcom waiver

ETH024/20

19-06-2020
EAD cancellation offer

GEN038/20

18-06-2020
CP systems incident notification to Openreach

GEN039/20

18-06-2020
Escalations Trial change in acceptance criteria