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Everything you need to know about changes and developments to our products and services.

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All updates

GEN067/20

01-09-2020
Site Specific Risk Assessment, Out of Hours and Named Engineer new process

ETH062/19

30-08-2020
KCI Performance measure

GEN066/20

28-08-2020
An update on our chat performance

ETH034/20

28-08-2020
Update on our investigation into Cablelink delivery

GEN065/20

26-08-2020
Notice of pricing change for non-tech change modify

GEN064/20

25-08-2020
Changes to our Provision opening hours

GEN063/20

25-08-2020
Update on our direct end customer contact proof of concept

GEN060/20

21-08-2020
Changes to the Escalations Process

GEN062/20

21-08-2020
An update on our chat performance

GEN061/20

21-08-2020
Non Standard Lines Price Changes

GEN059/20

19-08-2020
Price Change to Bulk Modification of SOGEA and SOGFast SML

NGA023/20

19-08-2020
ReTransmission Trial Update

ETH032/20

19-08-2020
OSEA 6500 software upgrade

ETH033/20

19-08-2020
OSEA Cisco and WES/WEES/BES 2.5Gbps and 10Gbps: Changes to the service level agreement

GEN058/20

17-08-2020
Notice of GBBU User Guide version update and Inclusion of HMRC requirement for rebates on invoices

GEN057/20

14-08-2020
Withdrawal of FTTP Managed Installation modules

NGA2022/20

13-08-2020
GEA-FTTP Premium Connection Launch

GEN056/20

10-08-2020
Publication of Service Layer Data guidance

PIA019/20

10-08-2020
PIA Changes to the PIA Product

GEN055/20

07-08-2020
SINs/STINs change of URL and email address for enquiries and questions